Enjoy comprehensive support, revenue sharing, and the chance to boost connectivity in your area. Join us and energize your community today!
Thank you! Your request has been received! ⚡️ Once you're pre-approved, a Joltzly representative will contact you to provide further details and discuss the next steps.
Oops! Something went wrong while submitting the form.
Joltzly Support
Instant support from the Joltzly team.
Support articles
Having an issue or need a tutorial? Read through our support articles.
Oops! Something went wrong while submitting the form.
Account
Am I getting charged $54 dollars?
Don’t worry, you are not! After you confirm the payment method, your bank will pre-authorize Joltzly with the amount of $54 if the JuicePad is not returned after 2 days (48 hours). However, the final charge will depend on your actual usage. The maximum amount per day is $6.99 plus a transaction fee. Sometimes the pre-authorization can look a lot like you are being charged $54, but you are not. For example, you are getting $60 worth of gas, but you only used $40. Your final charge will be $40. The preauthorization will be released differently depending on your bank.
Need more help? Submit a ticket for immediate help.
How to use Joltzly station?
1. Scan the QR code to download the Joltzly App 2. Open the Joltzly App and log in with your Apple account or Google account. 3. Scan the QR code by tapping the scan button. 4. Finish the Payment process. You’re good to go. Juice it up!
How to return the JuicePad?
Simply return the JuicePad by inserting it into one of the empty slots at any Joltzly host.
How to delete my Joltzly account
Deleting your Joltzly account is permanent and will remove all associated data. If you wish to proceed, follow the steps on our account deletion page.